I buildAI-powered web appsthat actually ship.

I combine professional software development with prior business ownership experience to build practical, customer-focused solutions for Fortune 500 clients.

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Shipped production work for

LGSamsung

About

High-agencybuilder.
Practicalintelligence.

My experience across both entrepreneurship and technology helps me approach problems with a strong understanding of the customer, the product, and the business goals behind it.

Adriano Harm

Credentials

Amazon Web ServicesSolutions Architect – AssociateSAA-C03Google CloudAssociate Cloud EngineerACE

Focus

Product UI

  • React
  • Next.js
  • TypeScript
  • CSS

Full stack

  • Node.js
  • Cloud systems
  • Databases

AI

  • RAG
  • LLM integrations
  • Decision trees

Working in a design agency has shaped my approach to development, teaching me the level of quality, attention to detail, and collaboration required to deliver products for major brands, including LG US and Samsung.

Today, I develop full-stack applications and AI-driven solutions. I'm also expanding my knowledge of cloud architecture, backed by AWS and Google Cloud certifications.

Selected work

Shippedforglobalbrands.

Production interfaces reaching millions of users, each shipped under real deadlines with cross-functional teams.

AI Systems

AI Decision Tree Tool product screenshot

01

AI Decision Tree Tool

An AI-powered editor tool that builds workflows for support agents and self troubleshooting.

RoleLed a team of 3 developers while architecting the decision-tree engine and AI/RAG integration for context-aware troubleshooting.
ImpactDesigned to cut support costs and scale self-service resolution across product lines.
  • React
  • Node.js
  • AI / RAG
  • GCP
Chatbot Failure Diagnosis Engine product screenshot

02

Chatbot Failure Diagnosis Engine

An automated diagnostic system that analyzes negative customer interactions on Samsung’s support chatbot to pinpoint root causes, generating an interactive dashboard.

RoleArchitected the end-to-end diagnosis pipeline, multi-turn Claude ReAct agent with hybrid search (FTS5 + vector embeddings), and clustering logic that turns chat defects into prioritized action items.
ImpactAnalyzed 3,000+ monthly conversations using automated root-cause classification, identifying critical patterns and prioritizing fixes to increase chatbot deflection.
  • ReAct LLM pattern
  • FastEmbed
  • AI / RAG
  • Python
Visit Case Study
FAQ & Article Draft Generator product screenshot

03

FAQ & Article Draft Generator

An AI-powered internal tool that converts rough notes and technical specifications into high quality drafts for Samsung Support articles adhering to official Content Architect standards.

RoleBuilt the full-stack system, hybrid RAG retriever over local knowledge base, automated Content Architect quality audits, and custom Word (.docx) export pipeline.
ImpactAccelerated technical content authoring while ensuring strict adherence to Samsung brand guidelines, structured UI styling, and SEO metadata standards.
  • Vertex AI / Gemini
  • RAG
  • Cloud Run
  • Python

Samsung Simulator Suite · 3-Part Full-Stack Ecosystem

Samsung Device Simulators Editor product screenshot

04 · Part 1/3 - Content Creation

Samsung Device Simulators Editor

A visual authoring tool for interactive product simulators. Content teams write and overlay gestures on the Samsung Device Simulators (04.2).

RoleBuilt the editor tool, gesture engine, and Excel-to-simulator pipeline, plus translation, OCR, and TV remote automation for large content libraries.
ImpactEmpowered in-house content writers to create and update content independently, and program managers to manage content without developer assistance.
  • React
  • Node.js
  • Firebase
Visit live site
Samsung Device Simulators product screenshot

04 · Part 2/3 - Final User Product

Samsung Device Simulators

Web-based simulators for Samsung devices across 13 languages. Built using the Authoring Editor (04.1) and continuously monitored via the Global Analytics Dashboard (04.3).

RoleFrontend developer. Owned the simulator engine, localization, cross-model UI architecture, with cloud-based application integration.
ImpactUsed across Samsung divisions in 13 languages, supporting customers worldwide through Samsung’s digital support experience.
  • React
  • Redux
  • AWS
  • S3
  • CloudFront
Visit live site
Samsung Device Simulator Metrics product screenshot

04 · Part 3/3 - Analytics

Samsung Device Simulator Metrics

A live telemetry dashboard tracking global simulator engagement across 13 languages. Captures user interactions from the Samsung Device Simulators (04.2).

RoleFull-stack developer. Built the dashboard UI, designed the data processing pipeline, and set up scheduled cron jobs for continuous ingestion.
ImpactPowers data-driven decisions for Samsung’s global support and simulator teams.
  • React
  • Node.js
  • Cron Jobs
  • Data Pipeline

Frontend

LG WashCombo™ Microsite product screenshot

05

LG WashCombo™ Microsite

Campaign microsite promoting LG’s all-in-one washer-dryer, built with tight collaboration across development, design, and measurement operations.

RoleFrontend developer. Implemented the campaign site working with LG’s advertising team.
  • Next.js
  • Sass
  • Responsive UI
Visit live site
LG Heat Pump Technology product screenshot

06

LG Heat Pump Technology

Home electrification page for LG heat pump dryers: how ventless heat pump drying works, energy savings, and the laundry lineup behind the campaign headline “Changing laundry for good.”

RoleFrontend developer. Shipped the hero, storytelling modules, and rebate CTAs with LG’s digital team.
  • Next.js
  • Sass
  • Responsive UI
Visit live site

Let's work together

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